Posted on February 23, 2022
To request city services or to report problems:
- MyFW App
- City Call Center 817-392-1234
- Water Services Call Center 817-392-4477
Several City of Fort Worth departments continue to monitor low temperatures and winter precipitation forecasts for this week. Here are the latest updates:
Subscribe to emergency messages
The City of Fort Worth, through the Office of Emergency Management, has a free alert system called Fort Worth Texas Alerts. This system replaced the NIXLE system. If residents were already registered for NIXLE alerts, they will need to register for this system in order to receive emergency notifications. Sign up to receive text messages, phone calls, emails, or a combination of the three.
Solid waste collections
As of this afternoon, Wednesday February 23, the city has suspended residential solid waste collections due to deteriorating road conditions. This includes garbage, recycling, yard and bulk collections. Those who missed collections today will be allowed to drop off additional bags of waste next week, which will be picked up by a separate collection truck.
City Solid Waste Services continues to monitor weather conditions for services on Thursday, February 24.
Some facilities will be operated as warming centers from 12 p.m. to 5 p.m. (no overnight accommodations or transportation) and may be used by residents as a warm spot.
Facilities identified as reserved warm-up centers for Thursday:
- Como (West), 4660 Horne St. (Polling site).
- Handley Meadowbrook (East), 6201 Beaty St. (Polling site).
- North Tri-Ethnic (near north), 2950 Roosevelt Ave.
- Summerglen Library (Far North), 4205 Basswood Blvd. (Voting websites).
- Worth Heights (Central/South), 3551 New York Ave. (Voting site)
Some sites are used as early voting locations from 7 a.m. to 7 p.m., but this time can be changed by Tarrant County.
Public hearing on the redistricting plans
The public hearing to receive comments on the selected redistricting maps – originally scheduled for 6 p.m. Thursday – has been postponed. The hearing will now be held at 6 p.m. on Monday, February 28 in the Council Chambers at City Hall, 200 Texas St.
On Wednesday, all Fort Worth Public Library locations will be closed for general use at 5 p.m. On Thursday, all locations will be closed for general use. The Summerglen Library branch, 4205 Basswood Blvd., will be open from noon to 5 p.m. Thursday as a warm-up station.
All City of Fort Worth COVID-19 operations will be closed on Thursday. A late check-out (10 a.m.) is scheduled on Friday.
Water Customer Service
The water customer service lobby is closed on Thursdays. A decision on Friday’s schedule will be made Thursday afternoon.
- Village of log cabins. Firm; reopen Friday.
- Fort Worth Nature Center and Refuge. Firm.
- Community centers. Closing at 5 p.m. on Wednesdays (except for early voting sites).
- Golf course. Closed at 2 p.m. Wednesday; reopening Friday at 8 a.m.
- Fort Worth Botanical Garden | Texas Botanical Research Institute. Closed early Wednesday and will remain closed until Thursday. Visit fwbg.org for details on a potentially delayed Friday opening.
- McLeland Tennis Center. Firm; reopen Friday.
- Fort Worth Zoo. Firm.
- Fort Worth Water Gardens. Firm; reopening Friday noon.
The Parks and Recreation Advisory Council meeting scheduled for Wednesday has been cancelled.
The Downtown Public Safety Building does not anticipate changes to service operations on Wednesday. However, all in-person cases are canceled for Thursday. Service will be maintained through virtual slips and walk-ins on Thursday.
The Court’s satellite operation at the Golden Triangle Library will be closed on Wednesday and Thursday.
Building permit inspections will not be conducted on Wednesdays or Thursdays. Any inspection already scheduled for these days will be postponed to Friday. For emergency inspections related to utility reconnection, call 817-392-2222.
The Development Services offices at City Hall will be closed for in-person customer service Wednesday and Thursday. All authorization services are available online and phone appointments are available for assistance, in addition to the customer service phone number: 817-392-2222.
Revenue Office Central Cashier
The Central Revenue Office, located on the lower level of City Hall, is closed for in-person transactions Thursday. Call 817-392-6665, option 4, or email for assistance.
The Volunteer Income Tax Assistance offices will be closed on Thursday.
On Wednesday, all managed lanes on North Tarrant Express and NTE 35W were closed. Notifications and updates will be posted regarding the reopening of managed lanes.
streets and bridges
As of Wednesday afternoon, the Transportation and Public Works Department continued to service bridges and overpasses as well as approaches to hospital emergency rooms and other police, fire department and Medstar requests. Sandblasting teams have been dispatched to 252 sites so far. Sandblasting operations will continue as needed.
Protect your water pipes
Residents should take steps to prepare for freezing temperatures. These tips can help you:
- Make sure all exterior pipes are insulated.
- Check that pipes in unheated parts of your home or business (including crawl spaces and attics, under cabinets) are insulated.
- Make sure the outside faucet washers are secure.
- Keep the cover on the meter housing to further insulate it from freezing.
- Turn off or unplug your irrigation system during the winter to prevent ice on sidewalks or streets.
- Commercial buildings with fire sprinklers should leave the heat on overnight and on weekends when subfreezing temperatures are expected.
- For residences, make sure everyone in the household knows where the main water shut-off valve is in case a pipe breaks and the water needs to be turned off in a hurry. Check this valve now to make sure it is working.
- Open all cabinet doors to allow heat to enter areas containing water lines. Move all toxic materials so that children and pets cannot reach them if cabinet doors are left open.
- Keep extra water on hand in freezing weather in case a main break or frozen pipe cuts off your water supply. There are currently no plans to distribute drinking water to residents. If the need arises, distribution sites will be announced.
Suspect a broken water main? Report the location immediately using the MyFW app or by calling 817-392-4477 so it can be repaired as soon as possible.
Downed trees and power lines
Downed or damaged trees can be reported on the MyFW app.
Report downed power lines to Oncor and stay clear of the area.
Oncor Advice: Never approach, touch or attempt to move a downed power line or any object in contact with a power line. Contact with power lines can cause serious injury or even death. If you see a downed power line, leave the area immediately and call 911. The 911 operator will contact Oncor directly and manage the situation until Oncor personnel arrive. You can also report downed power lines at 888-313-4747.
If you see any pets in distress – including homeless, without access to water, or strays – report it using the MyFW app or call 817-392-1234.
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