Statement to students, faculty and staff re. Services and resources available

Friday, October 15, 2021

Dear students, faculty and staff of UNCW,

As we wrap up another busy week, we wanted to take a moment today to contact you, to let you know that we see you. We see how well you learn, research, teach and work, and we understand how difficult it can sometimes be to keep track of everything you manage day in and day out. Remember, you are part of a caring community at UNCW. We take care of each other, we support each other, and we give each other patience and grace. These values ​​remain important as we continue to navigate the ongoing pandemic.

Recent events in North Carolina and beyond have highlighted three critical issues that directly impact the lives of all Seahawks: mental health awareness, food insecurity, and public safety. We want you to be aware of the variety of resources available to help our Seahawk community. Please read on to learn more.


We collectively encourage all Seahawks to use these resources, whatever your situation. No problem is too big or too small, or unimportant. The resources highlighted below are just a call, stop or email away to provide you with thoughtful assistance. In recognition of the growth of our student body and increased awareness of mental health needs around the world, Student Affairs funded two new counseling positions and provided additional resources to counseling center staff.

University orientation center a resource for students
Located in the DePaolo lobby (2nd floor) and open Monday Friday 8 a.m. to 5 p.m.. Students seeking support can access the Counseling Center by contacting 910.962.3746 to request an appointment. Walk-in services are also available, without an appointment, for emergency or crisis situations. Students in after-hours crisis can call 910.962.3746, follow voicemail messages, and speak with a duty counselor. Information on referral appointments, meeting with an off-campus provider or other inquiries can be found on the website.

The Counseling Center also provides consultations to faculty, administrators and departments regarding student mental health needs. Please call 910.962.3746.

UCC Referral Service a resource for students, faculty and all staff
This service provides information on mental health referral resources available in the community of Wilmington. Here, you can find information about various off-campus providers, including therapists and psychiatrists. Please use this database to find off-campus services if you want longer term treatment, specialized services or psychological testing; if you prefer an off-campus provider; or if you are not eligible for counseling center services. The database was designed to help you match your mental health needs and preferences with viable community providers.

Employee Assistance Program a resource for permanent employees
The university has contracted with ComPsych EAP Services to provide the following services and assistance: confidential employee and family member assessments and self-referrals, management consultations and referral services, assessments and support of the fitness for duty, crisis intervention services, case tracking and a wide range of web resources. These EAP services are available 24 hours a day, 7 days a week, 365 days a year. Any permanent employee of UNCW or their dependents may use the services of the EAP.

Nearly four in ten students at two- and four-year colleges in the United States have experienced food insecurity in the past 30 days, according to a 2019 survey by the Hope Center. The Student Affairs Division provides the following to students at UNCW.

Hawk’s Harvest Pantry
In partnership with the UNCW Campus Catholic Ministry and the Central and Eastern North Carolina Food Bank, UNCW students have access to free food at the Newman Center of the Catholic Campus Ministry. (corner of Racine Drive and College Acres Drive) Thursdays from 3 to 5: 3 p.m.

Sweep for Seahawks
Food insecure students can also request access to campus meals through the Swipes for Seahawks program. Students with emergency food needs can also contact the Office of the Dean of Students for immediate assistance.

Future! Hawk’s Harvest Pantry # 2
The Student Affairs Division is pleased to announce the launch of a second Hawk’s Harvest pantry in January 2022! It will be located at Fisher University Union (1st floor). Keep an eye out for upcoming information regarding hours of operation for the new pantry on evenings and weekends, and details on how faculty and staff can donate food items.

Whether you are doing your homework online, in person, or a combination of both, we recommend that you always Be aware of your surroundings. Below are two specific resources that will help all Seahawks do just that. To note: If you are on campus and find yourself in a potentially threatening situation with a stranger or another Seahawk, please call 910.962.2222 and an agent will be dispatched to your location immediately. For emergencies, call 911 immediately.

LiveSafe application a resource for students, faculty and all staff
As part of UNCW’s continued commitment to improving campus security, the UNCW Police Department has spearheaded a partnership with LiveSafe, a security app that empowers both individuals and communities. Visit the LiveSafe web page to download the app if you haven’t already. Some of the main features of the app include:

  • Report Tips: Submit tips related to security issues. Attach a photo, video or audio file (anonymously if you wish).
  • Security Card: See where you are in relation to campus buildings, the university police department, and phone booths.
  • SafeWalk: Feel more secure walking with SafeWalk, a peer-to-peer virtual escort tool.
  • Quick Access: UNCW resources, such as phone numbers, website addresses, critical safety information, and emergency procedures, right at your fingertips.

University police service a resource for students, faculty and all staff
The UNCW Police Department is dedicated to providing a safe and secure environment in which students, faculty and staff can live, learn and work. Located on the east side of campus (on Lionfish Drive), the department is open 24 hours a day. You will see police officers patrolling the campus 7 days a week, 365 days a year. Do not hesitate to speak to an agent or contact the service if necessary. Explore the website for details on other services and resources available to the UNCW community.

  • Emergency: Dial 911 from any UNCW extension, including courtesy phones
  • Non-urgent:962.2222
  • E-mail: [email protected]

Please continue to pay attention to each other as we move into the second half of the fall semester. Share these resources with all Seahawks who may benefit from the services available to them. You never know when someone might need a little extra support to stay strong with Seahawk.

Lowell K. Davis, Ph.D., Vice-Chancellor for Student Affairs
Robby fensom, President SGA
James Winebrake, Ph.D., Provost and Vice-Chancellor for Academic Affairs

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